If you need information in an alternative format, please call the appropriate Member Services number listed above. If you are a relative calling on behalf of a family member, privacy regulations require that we have written or verbal permission from the member or beneficiary to discuss their personal information. Verbal permission can be provided by phone and is good for 14 days. Written permission is good for one calendar year. You can submit this form below to us by mail or fax.
If you have any questions while considering your Medicare choices and related issues, here are some additional sources for information:
Medicare 1-800-MEDICARE (1-800-633-4227); TTY users: 1-877-486-2048; Visit medicare.gov
Social Security Administration 1-800-772-1213; TTY users: 1-800-325-0778; Visit socialsecurity.gov
SilverSneakers - the nation’s leading exercise program designed exclusively for older adults - is available to our members at participating fitness and wellness centers across the state and throughout the country, including programs such as YMCAs and Curves!Learn More
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With you iPhone or Android-powered smart phone, the myBlueTN app gives you access to your health information on-the-go.