If you need information in an alternative format, please call the appropriate Member Service number listed above. If you are a relative calling on behalf of a family member, privacy regulations require that we have written or verbal permission from the member or beneficiary to discuss their personal information. Verbal permission can be provided by phone and is good for 14 days. Written permission is good for one calendar year. You can submit this form below to us by mail or fax.
If you have any questions while considering your Medicare choices and related issues, here are some additional sources for information:
Medicare 1-800-MEDICARE (1-800-633-4227); TTY users: 1-877-486-2048; Visit medicare.gov
Social Security Administration 1-800-772-1213; TTY users: 1-800-325-0778; Visit socialsecurity.gov
Watch this helpful video to learn the three keys to finding the right Medicare plan.Watch Video
Learn more about Medicare. Our 101 Guide gives you a closer look at this complicated thing called Medicare.