Your VisionBlue℠ Network

See your vision benefits clearly.

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Your VisionBlueSM Network

If you’re a BlueAdvantage or BlueChoice member, vision benefits are included with your coverage.  Use your benefits in three easy steps:

  • Locate an in-network provider by using our Find a Doctor tool. Or, you can call 1-844-261-9034 (TTY: 711), Monday through Saturday, 7:30 a.m. to 11 p.m. ET, and Sunday, 11 a.m. to 8 p.m., except on Easter, Thanksgiving Day and Christmas.
  • Make an appointment with an in-network provider.
  • Show your Member ID card at your appointment. Network providers will charge you based on the in-network member costs listed in your Evidence of Coverage. They will also file claims directly – you don’t have to worry about them. But, you will be responsible for any copays, costs not covered by your plan or charges above your plan allowance.
Doctor with patient

With a few clicks, our Find a Doctor tool lets you search by specialty, name, and location. Advanced search options allow you to search for providers by gender, professional degree, hospital affiliation, foreign language, and more.
Find Your BlueAdvantage (PPO) Doctor Find Your BlueChoice (HMO) Doctor

Using an Out-of-Network Provider

While you can visit any vision provider you choose, using a provider in your vision network usually makes it easier for you to take advantage of your vision benefits. Not all of our plans include out-of-network vision benefits. Check your Evidence of Coverage to see what your plan covers.

If you do visit an out-of-network vision provider and have out-of-network plan benefits, you will pay the full cost of services up front and then send us a reimbursement claim.

Out-of-Network Vision Services Claim Form

Send your completed claims form to:

EyeMed Vision Care
Attn: Out-of-Network Claims
P.O. Box 8504
Mason, OH 45040

Contactsdirect.com and Glasses.com are a part of EyeMed. EyeMed is an independent vendor that administers VisionBlue services on behalf of BlueCross BlueShield of Tennessee. EyeMed does not provide BlueCross BlueShield of Tennessee products or services.

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Thinking about surgery?

The Welvie surgery decision-support program helps you decide on, prepare for and recover from a surgical procedure. Plus, when you complete the first three steps of this program, you’ll receive a $25 Amazon.com gift card (one card per member per year).

Visit Welvie now to get started.

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