Notices and Disclaimers

BlueAdvantage is a PPO plan and BlueEssential is an HMO SNP plan with Medicare contracts. Enrollment in BlueAdvantage and BlueEssential depends on contract renewal.

Out-of-network/non-contracted providers are under no obligation to treat BlueCross Medicare Advantage plan members, except in emergency situations. Please call our customer service number or see your Evidence of Coverage for more information, including the cost-sharing that applies to out-of-network services.

TruHearing® is a registered trademark of TruHearing, Inc. All other trademarks, product names, and company names are the property of their respective owners. TruHearing is an independent company that provides hearing services for BlueCross BlueShield of Tennessee. TruHearing does not provide BlueCross branded products and services.

Medicare Supplement is not connected with or endorsed by the U.S. Government or federal Medicare program.

Disaster Assistance
Natural disasters are unpredictable, but as a BlueCross BlueShield plan member you can count on getting the care you need. If the Governor of your state, the U.S. Secretary of Health and Human Services, or the President of the United States declares a state of disaster or emergency in your area, you will still get care from your plan.

Do not wait – go to the nearest facility to get help. Your health and safety are the most important things. We’ll help take care of the rest.
Generally, during a disaster, you can get care from out-of-network providers at in-network cost-sharing. If you cannot use a network pharmacy during a disaster, please contact us. We can help you identify options for obtaining your prescription drugs, such as at an out-of-network pharmacy if appropriate.

If you have any questions, please contact us.

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