2022 Travel Coverage USA

Coverage when you travel

This map shows where BlueCross Medicare Advantage PPO in-network coverage is available. If you get routine or primary care during a visit to one of the gray states, you’re still covered, but you will pay the out-of-network amount.

In-network coverage for routine or primary care visits.Information icon Information icon
Out-of-network coverage for routine or primary care visits.Information icon Information icon


  • In-network benefits apply nationwide for dialysis, emergency and urgent care.
  • Catoosa, Dade and Walker counties in Georgia are in-network.

Questions? Give us a call 1-888-770-8840, TTY 711.


Questions? Give us a call 1-888-770-8840  TTY 711.

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Get to know your over-the-counter (OTC) benefit

Our BlueAdvantage members get a quarterly allowance for OTC items. We want to help you get the most out of this benefit. So we’ve answered some of your most common questions about it here.

Am I eligible for the OTC benefit?

If you’re a BlueAdvantage or BlueAdvantage Freedom member, you get this benefit. This benefit isn’t included in our BlueAdvantage Plus plans.

How can I spend my OTC allowance?

You can use your OTC allowance to buy wellness items like cold medicine and vitamins. There are three ways to shop:

  • Online: The easiest way to shop for these items is to go online. Just click here to log in or create your OTC account. Once you’ve signed up, you can go online to check your current balance and place an order. Items ordered online will be shipped right to your door.
  • By Phone: You can also call in your catalog order. Just contact 1-888-628-27701-888-628-2770, TTY 711711. You can speak to a live agent Monday to Friday, from 9 a.m. to 8 p.m. ET. Please have your Member ID and order ready when calling.
  • At the Store: Prefer to shop in person? You can shop for approved items at some local stores, including most CVS pharmacies. To see what stores you can shop at, go to the OTC login page. Then select Store locator. If you’re already logged in, you may need to log out to use this feature.

Does my allowance roll over?

No. Your allowance doesn’t roll over, so be sure to spend it by the end of each quarter. Here are the important dates to remember:

  • Quarter 1: Jan. 1–March 31
  • Quarter 2: April 1–June 30
  • Quarter 3: July 1–Sept. 30
  • Quarter 4: Oct. 1–Dec. 31

Will I need to use a special card for this benefit?

No. You just need your BlueAdvantage or BlueAdvantage Freedom Member ID. If you’re shopping online, you’ll only have to enter your Member ID once — when you create your OTC account. If you’re shopping in person, you’ll let the cashier know you’re paying with your plan allowance. They may ask to see your Member ID just to confirm it’s you.

Note: You can’t spend more than your current balance or use your own money when ordering by phone or through your online account. You can use your own money when shopping at a local store.

Will I get an OTC catalog?

The best way to search for approved OTC items is with your online OTC account. There, you can easily see what’s available, check your current balance and place your order. If you’d like a print catalog mailed to you, please call us and let us know.

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Care and help just for you

At Blue of Tennessee with Sanitas Medical Center, you can get help with your health plan and take care of most of your medical needs in just one stop. See your primary care provider and get urgent care, screenings, lab tests and X-rays with Sanitas. Or meet with a plan advisor to answer your questions, get help with claims or shop for plans. *Other providers are available in our network.

Primary care, plus urgent care at select locations
A dedicated care team to help you stay on top of your health
Preventive screenings and vaccinations
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Get your plan materials

Request a copy of your Evidence of Coverage, provider directory, pharmacy directory or list of covered drugs.

Let's find documents and forms about

Here's a list of documents we think might be useful.

See all BlueAdvantage documents & forms
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Understanding Medicare prescription coverage

Find out if your plan covers your prescription drugs, order your drugs in a three month supply and save money.

See Pharmacies & Prescriptions

See if your doctor is in network

You can search for all the doctors, hospitals and specialists that are in our Medicare Advantage network.

See if your doctor is in network

You can search for all the doctors, hospitals and specialists that are in our Medicare Advantage network.

Save with Our Member Discounts, Programs and Benefits

Save money with

If you’re already a member of a BlueCross BlueShield of Tennessee Medicare plan, you have access to these great resources. Log in now to start enjoying them.

Be fit, stay focused, and get social with a free fitness program

We offer a free fitness program for older adults to help you achieve your health and fitness goals.

  • Many locations to pick from, from national chains to local gyms
  • Group exercise classes designed for all fitness levels and abilities
  • Social activities and more

Exercise at home or at a local fitness center

Keep track of your fitness goals

Access healthy diet and fitness tips

Pay less for health and wellness with our Blue365® discounts.

Live a healthy lifestyle for less with discounts on health and wellness products and services.

  • Fitness products
  • Personal care
  • Healthy eating